Frequently Asked Questions
Frequently Asked Questions

Yes it is safe to use MyShippii, we put a lot of effort to ensuring your parcels care and safety. In the event something does go wrong and your parcel is lost or damaged please refer to our Terms & Conditions.

You can track your parcel using the tracking function on our website. We will also send you SMS’s or Emails to update you on your parcel statuses.

These vary based on the service you want to use. They range from 0.1Kgs to 50Kgs, this also limited by your parcel fitting in our courier bags or boxes.

(Lets use the current shippii.online information)

Copy or picture of the receivers ID, Passport or Drivers Licence. The One Time Pin sent to you by SMS or Email.

Please check out our prohibited items. None of those prohibited items should be sent through the Phatsisa service.